Privacy Policy

Last updated: 28 October 2025

Essential Educational Psychology Clinic LTD (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, share and safeguard your personal data when you visit drlouisereilly.ie or contact us at [email protected] or 087 354 8131.

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1. Definitions

Controller: Essential Educational Psychology Clinic LTD

Service Provider: Third parties who process data on our behalf.

Personal Data: Information relating to an identified or identifiable individual.

Processing: Any operation performed on personal data (collecting, storing, using, sharing).

Consent: Freely given, specific and informed agreement to process personal data.

2. Information We Collect

• Identity Data: Name, date of birth, job title.
• Contact Data: Email, phone number, address.
• Technical Data: IP address, browser type, device information, log data.
• Usage Data: Pages visited, time spent, referral source.
• Marketing Data: Newsletter preferences, communication opt-ins.

3. How We Use Your Information

Purpose	Data Collected	Legal Basis
Provide and manage our services	Identity, Contact, Usage	Contractual necessity
Respond to enquiries and support	Contact, Identity	Legitimate interest
Send marketing communications	Marketing	Consent
Improve our website and services	Technical, Usage	Legitimate interest
Comply with legal obligations	Identity, Contact	Legal obligation

4. Legal Bases for Processing

• Contract: To fulfil our service agreement.
• Legitimate Interest: Where interest is balanced against your rights.
• Consent: Where you have given clear permission.
• Legal Obligation: To comply with laws or regulatory requirements.

5. Disclosure of Your Information

• Service Providers: Hosting, payment, analytics, marketing.
• Professional Advisors: Lawyers, auditors, insurers.
• Regulatory Authorities: As required by law or regulation.
• Corporate Transactions: Merger, sale, reorganisation.

6. International Transfers

Your data may be transferred outside the UK or EU, where laws may differ. We ensure adequacy by using:

• Standard contractual clauses
• Adequacy decisions
• Binding corporate rules

7. Data Security

We use appropriate technical and organisational measures, such as:

• HTTPS/TLS encryption
• Access controls and authentication
• Regular security reviews

8. Data Retention

We retain personal data only as long as necessary:

• To fulfil purposes outlined above.
• To meet legal and regulatory requirements.
• To resolve disputes and enforce agreements.

Contact us for a detailed retention schedule.

9. Your Privacy Rights

Under GDPR and UK data protection law, you have the right to:

• Access your data
• Correct inaccuracies
• Erase data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact [email protected].

10. Cookies and Tracking

We use cookies and similar technologies to:

• Enable core site functionality
• Analyse site performance
• Deliver personalised content and adverts

For details, see our Cookie Policy.

11. Changes to This Policy

We review this policy regularly. Updates will be posted here with a new “Last updated” date.

12. Contact Us

If you have questions or concerns, contact:

Data Protection Lead
Essential Educational Psychology Clinic LTD
Email: [email protected]
Phone: 087 354 8131
Website: drlouisereilly.ie